FAQs
Answers to common questions about orders, shipping, custom watches, returns, and warranty support.
Do you ship overseas?
Yes. We support international shipping to many countries and regions. Shipping time and available methods depend on the destination.
How long will it take to get my order?
Orders usually take 1-3 working days to process. UK delivery is typically 3-5 working days after dispatch, while international delivery is usually 3-7 working days after dispatch.
Can I return my order?
Unused products can be returned within 30 days of purchase if they are in original condition and packaging. Please contact us first so we can provide return instructions.
What does the warranty cover?
SNKMODS provides a limited 24-month warranty covering manufacturing defects that affect watch functionality. Misuse, accidental damage, normal wear, and third-party repairs are not covered.
How do I contact support?
Use the contact form or email seikocrafters@gmail.com with your name, email address, order number, and a clear description of your request.